Help Desk Welcome to CylonLive’s help desk. Our aim is to resolve all problems or answer any queries you may have. Listed below are solutions to commonly asked questions, please check and see if your problem or query is answered. If your query is not answered or if you are still experiencing difficulty, please Click Here to send us an email immediately.

Problem in viewing Lessons in Cylonlive.com?  For you everything works fine except unable to view the lessons? You might not have the adobe flash player or having the old version flash player. Click the following link to download the latest player from adobe website.  (or) http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash&promoid=BUIGP Pls note: If the above link is not responding, please copy and paste the link in the address bar of the browser.

Credentials - Certification & Distinctions    How to get Course completion Certification? Its very easy to accomplish CylonLive Course completion Certificate, a user should view all the Lessons and also he/she must finish ABL, self assessments test. You can even verify the status of the each course by clicking the My Courses in the My Profile page.

So far you have reviewed the commonly arising queries or reported errors in Cylonlive. If these queries don’t help you or it doesn’t suits you please feel free to contact our Technical support team

Software Trail versions Thank you for using CylonLive. If you would like to download the trial versions of some of the applications which you learned in CylonLive, you can do so by clicking on the appropriate links below for your chosen application. For Adobe Products: http://www.adobe.com/downloads/ For Java Products: Java 2 Standard Edition - http://java.com/en/download/manual.jsp Java 2 Enterprise Edition - http://java.sun.com/j2ee/1.4/download.html For Microsoft Products: Operation System - http://www.microsoft.com/windows/downloads/default.aspx Office - http://office.microsoft.com/en-us/products/FX100487411033.aspx?pid=CL100571081033 Visual Studio -http://www.microsoft.com/eXPress/download/ SQL Server - http://www.microsoft.com/sqlserver/2005/en/us/trial-software.aspx For Autodesk Products: AutoCAD - http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=2704278 3ds Max - http://usa.autodesk.com/adsk/servlet/index?id=5659302&siteID=123112 For Oracle Product: Oracle 10g - http://www.oracle.com/technology/software/products/database/index.html For Tally Product: Tally 9.1 - http://www.tally.co.in/download9.shtml For Coral Product: CorelDraw - http://www.corel.com/international.html For Borland Products: C & C++ - http://info.borland.com/borlandcpp/cppprev/cpp/